Rules and Regulation

  • Advance booking is compulsory prior to visit at The Enjoy City (TEC). Walk in entries are not guaranteed as park may not accommodate above its capacity.
  • Alcohol or tobacco products will not be allowed in TEC premises. Person under the influence of alcohol will not be permitted inside the TEC premises.
  • Outside food, Water, Picnic lunches, large duffle bags, Suitcases, Valuables and Arms will not be allowed inside TEC premises.
  • Premium rides/amenities are subject to one time usage per entry.
  • Some rides are restricted to particular height and weight group. Participants are requested to follow such regulations as per the safety norms of each activity.
  • Right to admission reserved by TEC personnel. Security guard/Instructor and management reserves the deny admission or ask a person already admitted to leave the premises, for failures to comply with any of the rules or for un-safe, illegal or offensive behavior.
  • Sometimes it may happen that due to technical reasons certain rides may be non-operational beyond our control, we request you to bear with us and enjoy other activities instead. The management does not owe any liability towards it and is not answerable for such situations. No refund will be made under such circumstances.
  • Activities will be suspended during heavy rain, earthquake, thunderstorm or any such kind of natural calamities because of safety reasons. No refund will be made under such circumstances.
  • The guest is requested to take care of their belongings. The management shall not be responsible for the loss of any valuables, mishap or any other damages.
  • Nylon or lycra swim wear / costume is mandatory for water park; cotton clothes are not allowed. Swim wear / costume is also available on rent and for purchase at water park shop.
  • Entry for child below 5 year of age is free.
  • Guests are informed that The Enjoy City management team may photograph / video-graph, record or reproduce the images and/or voice during their visit to our parks. Such photographs / video recordings may be used for promotional purposes for which no payment will be made to any such person.
  • Guests are requested to maintain hygiene and healthy environment at The Enjoy City premises. Littering and spitting strictly prohibited in TEC premises.
  • Physically challenged, Expectant mothers, Individuals with neck and back injuries are strictly not allowed in any activities/rides.
  • Heart patient, High/low blood pressure patient, person with any surgical history can enjoy activities/rides at their own risk.
  • Events, Rates and Timings are subject to change without prior notice. Difference in the rates (if any) has to be borne by the customer.
  • Participants may avail activities/rides at their own risk and TEC management takes no responsibility for any injury / disability or loss of life in case the customer does not comply to the safety measures formulated by TEC.
  • Duplicate card issue will incur additional administrative charges.
  • The Enjoy City Bands / Pass / Tickets cannot be cancelled once issued. The Enjoy City Bands / Pass / Tickets is non-refundable, non-transferable and valid on the date of issue for one time entry only. If The Enjoy City Bands / Pass / Tickets is altered / tampered or exchanged then it would be considered cancelled and void.
  • Buying The Enjoy City Bands / Pass / Tickets implies guest’s acceptance and adherence to the above mentioned rules and regulations.